The Palazzo
6246 North 19Th Avenue, Phoenix, AZ 85015
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★ 4.3
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(844) 490-3973
About The Palazzo
The Palazzo in Phoenix, AZ is a highly sought-after assisted living community that offers a wide range of housing options and care services to cater to the unique needs of its residents. With 2-bedroom apartments and studio apartments available, individuals have the choice to select the living arrangement that suits them best. This community provides various types of care, including Continuing Care Retirement Community (CCRC), Independent Living, Memory Care, Respite Care, and Skilled Nursing Facility services. This means that residents can seamlessly transition between different levels of care as their needs change over time. At The Palazzo, residents are treated to an array of exceptional amenities that enhance their overall quality of life. There are numerous on-site activities to engage in, such as gaming rooms, fitness rooms, swimming pools and hot tubs for relaxation or exercise. Devotional services are available both on-site and off-site for those seeking spiritual fulfillment. The community-operated transportation ensures convenient access to nearby destinations such as doctors' appointments or recreational outings. Each apartment is fully furnished with air-conditioning and includes a full kitchen or kitchenette for independent meal preparation. Housekeeping services ensure a clean living environment, while laundry facilities make daily tasks easier. Other amenities provided include cable or satellite TV, Wi-Fi/high-speed internet access, small libraries for book enthusiasts, and wheelchair accessible showers for added convenience. The Palazzo places great emphasis on resident care by offering around-the-clock supervision and a 24-hour call system for emergencies. Trained professionals assist with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions are accommodated with options like diabetic care programs and low-sodium meals. Dining at The Palazzo is an enjoyable experience with restaurant-style dining available throughout the day. A variety of cuisines including international options are offered to cater to individual preferences. Room service is also available for added convenience. Residents can take part in a wide range of activities and social events organized by the community. From art classes to cooking clubs, fitness programs, and educational speakers, there are activities to suit every interest. Religious services for various denominations are offered both on-site and off-site, ensuring that residents can continue to practice their faith. The Palazzo benefits from its prime location with multiple nearby amenities. Numerous cafes, parks, pharmacies, restaurants, hospitals, places of worship, and transportation options provide residents with easy access to essential services and recreational opportunities. Overall, The Palazzo in Phoenix, AZ is a vibrant assisted living community that offers an exceptional standard of care and an enriching lifestyle for its residents. With a variety of housing options, comprehensive care services, outstanding amenities, and a thriving social calendar, this community aims to provide comfort, convenience, and fulfillment for all who call it home.
Pros & Cons
Pros
- ✓ The staff at The Palazzo is described as friendly, approachable, and attentive, creating a pleasant environment for residents.
- ✓ Residents enjoy a variety of activities and social events, including music concerts and bingo, which contribute to a vibrant community atmosphere.
- ✓ Many families appreciate the extensive activity program and the regular entertainment provided at the facility.
- ✓ The physical environment of The Palazzo is noted to be beautiful and modern, enhancing the overall experience for residents.
- ✓ Several reviewers highlighted the caring nature of the staff, who are said to genuinely care about the well-being of the residents.
- ✓ The Palazzo offers a welcoming atmosphere where both residents and staff frequently smile and seem happy.
- ✓ Families have reported feeling good about their loved ones living at The Palazzo due to the positive community feel and available amenities.
- ✓ Reviewers commend the location of The Palazzo, citing its convenience in relation to medical appointments and previous residences.
- ✓ Overall experiences have been positive, with many recommending The Palazzo to others searching for assisted living options.
Cons
- ✗ There was a lack of transparency regarding the pending sale of the facility, leading to unresolved issues such as no phone service and hot water problems.
- ✗ Staff members were often perceived as annoyed, angry, and unhelpful, causing frustration for residents and their families.
- ✗ The cleanliness of the floors was subpar upon move-in, requiring hours of personal cleaning to rectify.
- ✗ Residents expressed concerns about food quality and variety, noting that meals were sometimes cold or unsatisfactory.
- ✗ The community charged extra fees despite giving more than 30 days' notice to vacate, which was seen as unprofessional.
- ✗ Some residents felt that the assisted living section was not a suitable place for care but rather a place for those nearing end-of-life care.
- ✗ A resident's beloved pet was lost after being handed over to staff custody, causing distress to the family.
- ✗ Despite some positive aspects, overall dissatisfaction with management's focus on financial gain over resident well-being was noted.
Amenities
- • Activities off-site
- • Activities on-site
- • Air-conditioning
- • Bath tubs
- • Beautician on-site
- • Beauty salon
- • Cable or satellite TV
- • Cafe
- • Computer center
- • Devotional services off-site
- • Devotional services on-site
- • Dining room
- • Fitness room
- • Full kitchen
- • Fully furnished
- • Gaming room
- • Garden
- • Ground floor units
- • Guest parking
- • Handicap accessible
- • Housekeeping services
- • Indoor common areas
- • Kitchenette
- • Laundry
- • Move-in coordination
- • Outdoor common areas
- • Outdoor space
- • Party space
- • Private bathrooms
- • Resident parking
- • Restaurant-style dining
- • Small library
- • Swimming pool
- • Swimming pool / hot tub
- • TV room
- • Telephone
- • Wellness center
- • Wheelchair accessible showers
- • Wi-Fi/high-speed internet
Care Services
- • 12-16 hour nursing
- • 24-hour call system
- • 24-hour supervision
- • Activities of daily living assistance
- • Ambulatory care
- • Assistance with bathing
- • Assistance with dressing
- • Assistance with transfers
- • Diabetes diet
- • Diabetic care
- • High acuity care
- • Incontinence care
- • Meal preparation and service
- • Medication management
- • Mental wellness program
- • Physical therapy
- • Special dietary restrictions
Frequently Asked Questions
How much does it cost to live at The Palazzo in Phoenix, AZ?
At The Palazzo, the monthly living costs present a competitive option compared to both Maricopa County and the wider state of Arizona. For a one-bedroom unit, residents can expect to pay $2,500, significantly lower than the county average of $3,473 and the state average of $3,532. Similarly, for two-bedroom accommodations priced at $3,300, The Palazzo remains more affordable than Maricopa County's $4,112 and Arizona's $4,106 figures. In contrast, the semi-private option at The Palazzo costs $3,475 - a price point that exceeds both county and state averages of $2,801 and $2,820 respectively. The studio units at The Palazzo are priced at $3,500 which overshoots county averages ($3,960) but still offers a reasonable alternative to the overall state average of $3,829. Overall, The Palazzo provides a compelling range of living arrangements that balance comfort with cost-effectiveness within its local context.
What room types does The Palazzo offer?
The Palazzo offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Where is The Palazzo?
The Palazzo is located at 6246 North 19Th Avenue, Phoenix, AZ 85015 in Maricopa County, Arizona
Does The Palazzo provide care for residents with dementia or Alzheimer's disease?
The Palazzo's 24-hour supervision ensures that residents receive constant monitoring and support, which is essential for those with dementia or Alzheimer's disease who may be prone to wandering or require help at any moment. Personalized assistance with activities of daily living, including bathing and dressing, enhances residents' dignity while also catering to their evolving needs. Safe transfers between different areas not only promote mobility but also reduce the risk of falls, crucial for maintaining overall well-being. Incontinence care provides comfort and maintains hygiene, fostering a sense of security in day-to-day life. Meal preparation and service are tailored to meet nutritional needs and preferences while creating a familiar dining experience that can trigger positive memories. Medication management offers peace of mind, ensuring adherence to prescribed treatments without the stress of self-management. The mental wellness program addresses emotional health through cognitive activities that stimulate memory and engagement, while physical therapy supports mobility and strength, allowing residents to maintain an active lifestyle within their capabilities. Together, these features create a holistic approach to care that prioritizes quality of life and promotes independence as much as possible for individuals facing cognitive challenges.
Does The Palazzo allow residents to have pets?
Yes, The Palazzo allows both dogs and cats.
What photos are available for The Palazzo in Phoenix, Arizona?
The Palazzo on seniors.fyi includes 26 photos including images showing interior, floor plan, dining, decor, bedroom, seating area, lighting, television, and more.